candidate engagement software

Engage candidates and clients consistently across every channel

Loxo Outreach is a multi-channel engagement solution that brings email, SMS, calls, and meetings into one platform — so your team can build stronger relationships and manage more conversations with less manual effort.

Trusted by 125,000+ recruiters around the globe

G2
4.6 star rating
Capterra
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#1 Momentum
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Candidate outreach shouldn't be this scattered...

Yet every day, we hear from recruitment leaders who tell us: 

"We want to run multi-channel outreach, but our systems make it difficult to set up and manage channels like SMS."
"We're manually exporting and re-importing data to create lists for outreach — nothing is interactive or happens in our CRM."
"We're working across too many systems, and without automation, even simple candidate communications have to be done manually."

Candidate communication where it belongs — inside your core workflow

Outreach is one of the most critical parts of the recruiting process — but when communication lives across personal inboxes, separate tools, and disconnected channels, follow-up becomes inconsistent, untracked, and impossible to scale. Loxo's Talent Intelligence Platform was designed to put an end to that fragmentation.

Multi-channel outreach

Unite multi-channel engagement in one platform

With Loxo Outreach, you can manage email, SMS, phone, and meetings from a single platform, so every conversation lives in one place. No more switching between tools to send a text, log a call, or schedule a meeting — it all happens inside your core recruiting workflow.

Automated outreach

Scale outreach strategically with automated campaigns

Loxo Outreach makes it easy to create multi-stage email and SMS sequences with personalized messages and automated follow-ups. Build campaigns from scratch or start with templates, and use built-in A/B testing to find what performs best — then scale it across your team.

Meeting integration

Schedule meetings and sync calendars, without the headaches

Loxo Outreach allows you to share calendar availability, allow candidates and clients to self-schedule, and track every meeting directly within the recruiting workflow. Calendar sync keeps your whole team aligned, with a shared schedule view for meetings and interviews.

Activity tracking

Document all interactions, so context never goes missing

Log calls, messages, responses, and meetings automatically on every profile — creating a complete, unbroken history of every interaction. When ownership changes or a teammate steps in, the full relationship context is already there.

Integrated outreach is a modern recruitment gamechanger

When every conversation lives in the same platform as your sourcing, pipelines, and placements, outreach becomes more consistent, more measurable, and more productive across the firm.

When outreach is integrated with the rest of your workflow, the results speak for themselves

We built Loxo Outreach to solve the real problems recruiting teams face — not just send more messages, but build better relationships at scale.

“With visibility into campaigns, performance, and candidate interactions, the team can work more cohesively. We used to take a month just to get a message out. Now, it’s all built into Loxo.”
Ashley Watson
Director of People &  Operations
AC Lion
Read case study  →
"Loxo has candidate sourcing, scheduling, and email campaigns for both candidates and clients — in one place, which makes it incredibly user-friendly."
Caleb Pilz
Partner
Top Tier Talent Group
Read case study  →
"If you want to send candidates an email – one click. A campaign? Simple. You've set up your emails over the next two weeks for that person, and you can personalize every single one."
Ashley Alfred
Founder and Principal Recruiter
Sage Recruiting
Read case study  →

Recruiters across specialties love Loxo Outreach for a reason

Regardless of your niche, recruitment type, or industry, Loxo makes it easier to confidently engage the best candidates and clients.

Frequently Asked Questions

You have questions about Loxo Outreach; we have answers.
Why is email deliverability challenging for recruiters, and how does Loxo help?

Email deliverability is highly dependent on customer-specific factors — sending method, recipient behavior, complaint rates, volume, pacing, and domain reputation — so performance varies significantly across organizations.

Recruiters commonly face deliverability challenges due to several compounding factors: using ESPs for cold outreach (which often violates their Terms of Service and degrades sender reputation); spam complaint sensitivity, where even a small number of complaints can impact an entire domain; new regulations from major mailbox providers (Google, Microsoft, Yahoo) that aggressively penalize elevated complaint rates; high-volume or fast-paced sending concentrated through a single domain; and shared reputation risk across multiple recruiters on the same domain. As outbound volume grows, mailbox providers apply increasing scrutiny, making consistent, well-paced sending more critical.

Loxo supports customers by evaluating their current sending setup to quickly identify root causes, recommending migration from ESP-based sending to synced inboxes, auditing outbound practices around volume and pacing, guiding customers toward safer configurations (such as distributing volume across multiple inboxes or domains), and applying email safety and pacing controls to reduce reputation risk. When deliverability has already been impacted, recovery requires sustained improved sending behavior, and Loxo helps customers understand the changes needed to get there.

How does Loxo manage outbound email?

Loxo supports outbound email through two methods:

  • Email Service Providers (ESPs) such as Mailgun
  • Synced email inboxes, where a customer connects their own email accounts (for example, Microsoft 365 or Google Workspace)

When an ESP is used, sending behavior is governed by the ESP’s Terms of Service, including consent requirements and reputation monitoring. ESPs evaluate sender performance based on factors like bounce rates and spam complaints and adjust sending reputation accordingly. When synced inboxes are used, outbound email is sent through the customer’s own email accounts. This approach aligns more closely with how recruiting and sales teams typically operate and is generally more durable for outbound recruiting outreach.

What is the main benefit of using Loxo Outreach compared to separate third-party tools?

Loxo Outreach integrates automated messaging directly into your recruitment workflow, eliminating the need to switch between different software for sourcing and engagement. This consolidation can save agencies up to $10,000 in subscription costs for external outbound recruiting and contact-finding tools.

Additionally, for several recruiting agencies, Loxo Outreach has improved efficiency by 4x, allowing recruiters to spend more time on high-value activities like talking to candidates.

How does Loxo help improve candidate response rates?

Loxo Outreach uses multi-channel, multi-step sequences that combine email, SMS, and voice calling to meet candidates where they are. Our users can see up to a 4.5x increase in response rates thanks to automated follow-ups. Oh, and did we mention it’s much easier than manual work? 😉

What role does Loxo’s AI play in crafting outreach messages?

Loxo Outreach GPT acts as a built-in outreach assistant, analyzing the job description and the candidate’s profile to help you draft compelling, tailored messages. You can automatically generate content specifically for a job, a hiring company, and individual candidate with just one click — and craft emails for specific reasons like first-touch, interview scheduling, follow-ups, and beyond. With all of that combined, you get scale without sacrificing personalization.

Can I customize how and when candidates are added to outreach campaigns?

Yes, candidates can be added to sequences manually or through automated CRM workflow triggers. For example, you can set the system to start a specific outreach campaign automatically as soon as a candidate reaches a certain stage in your pipeline. This ensures that no talent slips through the cracks during the hiring process.

Is Loxo Outreach integrated with ChatGPT?

The short answer? No.

Most people nowadays understand what GPT is thanks to the rise of OpenAI’s ChatGPT. GPT is a specific type of a category of artificial intelligence that’s known as a Large Language Model (LLM). This type of product can be used to help generate and produce written content based off of user inputs. The result is an output that comes at a much faster rate than if a human were to do it alone.

We named our LLM “GPT” because most people are familiar with that terminology, so it instantly tells you what the product does — however, Loxo Outreach GPT is powered by our own custom-built LLM and is in no way affiliated with OpenAI or ChatGPT.

Why did Loxo build its own LLM?

For a number of reasons, it quickly became clear that we would be better off building our own LLM than integrating with ChatGPT.


The biggest reason? Data privacy and accuracy.

Any data inputted into a platform that is integrated with OpenAI’s ChatGPT is then accessible by OpenAI.

Given the nature of the kind of data that our customers keep in their Loxo database, we did not feel comfortable with the risks that allowing that data to flow over to OpenAI could present.

We also wanted a way to ensure accuracy — and any time you outsource a step of your process, you give up a bit of control over the outputs. We simply weren’t okay with that, and decided it would be better to invest our time in developing a first-of-its-kind LLM designed specifically for recruiters.

Read here for more information on Loxo's philosophy on AI —and our POV on the right use of AI in recruitment.

What outreach providers does Loxo integrate with?

Loxo has partnerships with multiple VOIP providers. We also have an Open API, which means if you have a preferred partner, it's highly likely we can integrate.

Explore existing and preferred integrations here.

Manage your entire recruitment lifecycle in one easy-to-use platform

Your ATS is just one piece of the puzzle — with the Talent Intelligence Platform, you move through each step seamlessly by bringing it all under the same roof.

Ready to shape the future?

Your job is placing the best talent in the roles that will define their careers, their lives, and our future. Our job is making it easier for you to do it.