Playbook

Account Based Prospecting Playbook for Agency Recruiters

The philosophy behind this Account-Based Prospecting (ABP) playbook is a shift from the reactive mindset ("Do you have any open roles?") to a proactive one ("I have market insights relevant to your biggest challenges"). This builds trust and positions you as a premium recruitment partner, not "just another recruiter."

The majority of recruiters currently focus their energy on the 5% of the market that is actively hiring. This leads to intense competition, commoditization, and a feast-or-famine business cycle.

Elite recruiters build their business differently. They cultivate trust with the other 95% of the market—the prospects who are not actively hiring today, but will be at some point in the future. They're playing the long game. And when those prospects need help, these elite recruiters are already at the top of their list, having established that trust and credibility already, so the prospects come straight to them.

The playbook that follows outlines a 12-month framework to shift from being reactive and competing in a sea of others to being proactive and THE go-to for any hiring needs a prospect might have. The goal is simple: when a hiring need finally arises, you are the first and only call they make.

What is Account-Based Prospecting?

Your first big takeaway? Account-Based Prospecting is all about the Who.

At its heart, the account-based approach begins with a fundamental question: Who do I want to attract, acquire, and ultimately do business with?

Unlike traditional methods that might focus on matching a single candidate to an immediate job opening, ABP takes a zoomed-out view. It involves proactively identifying the entire universe of potential accounts—companies—that align with your desired client profile.

This involves crafting a defined list of companies you genuinely want to work with. This list isn't about every company under the sun; rather, it's about identifying those that fit specific criteria, such as:

  • Industry: Are they in a particular industry or sector?
  • Location: Do they operate within a specific geographical area?
  • Company size: Do they have a certain number of employees or revenue?

By proactively identifying these accounts, recruiters can move beyond a reactive stance, where they wait for job openings to appear, and instead strategically engage with companies that are the right fit for their services. This approach applies to both new prospects and existing clients with whom you wish to deepen your engagement.

Moving beyond the MPC approach

The MPC (Most Placeable Candidate) or spec CV approach has long been a common strategy for recruiters to grow their business. While it offers the advantage of communicating immediate relevance by presenting a candidate who matches an existing hiring need, it also has potential drawbacks when relied upon exclusively for business development:

  • Reactive nature: The MPC approach is inherently reactive, often triggered by an advertised job opening. This means recruiters are constantly trying to get in "just in time" with a suitable candidate.
  • Tied to candidate availability: The recruiter's value is directly linked to the availability of a relevant MPC. If you don't have the "perfect" candidate at the exact moment a need arises, your leverage diminishes.
  • Limited control over the narrative: With MPC, the focus is on the candidate, not necessarily the recruiter's unique expertise or service.

Account-Based Prospecting, on the other hand, allows recruiters to control more of the narrative. You are pitching your service, your unique knowledge, skillset, and expertise. This approach emphasizes developing relationships proactively, providing value, and becoming a trusted resource before a specific hiring need arises.

The goal is to be "on the first list"—meaning, when a company finally has a talent pain point, you are top of mind. By consistently demonstrating your value, credibility, and expertise in your niche, you become the go-to person, rather than just one of many agencies that might pop up in a quick search.

Why change feels uncomfortable (and why you should embrace it anyway)

Let's address the elephant in the room: this approach feels different. If you've been doing business development the traditional way—cold calling about open roles, sending spec CVs, competing on speed and price—this playbook will challenge everything you think you know about recruiting.

That discomfort? It's normal. You're not alone in feeling hesitant about changing a process that's been paying your bills, even if it's been increasingly difficult and frustrating.

Here's the reality: The old way of doing business development in recruiting is becoming less effective every year. Decision makers are overwhelmed with pitches, job boards have commoditized candidate access, and clients increasingly see recruiters as interchangeable vendors rather than strategic partners.

Whether you're a 360 recruiter juggling business development alongside delivery, or you're focused specifically on the BD side of an agency, the fundamentals of client acquisition are shifting. The companies that will thrive in the next decade aren't the ones with the fastest response times or the lowest fees—they're the ones positioned as trusted advisors who understand the market better than anyone else.

This isn't just about doing recruitment differently—it's about building a more sustainable, profitable, and enjoyable business. The recruiters already using these principles report higher margins, longer client relationships, and significantly less stress about where their next placement will come from.

The choice is simple: Evolve with the market or get left behind competing for scraps with everyone else still playing the old game.

The guiding principles that make this approach actually work

Proactive value over reactive outreach

Instead of waiting for hiring signals to reach out, you will consistently deliver market intelligence and insights whether they're hiring or not. The goal: when they finally need to hire, you're the first and only call they make.

The "give-to-get" ratio

For the first 3 weeks, the goal is to give 95% and ask 5%. You are giving away valuable, niche-specific market intelligence for free. The only "ask" is for their attention. This flips the dynamic. You're not someone asking for their time; you're a market expert offering valuable data.

Earn the call

The email's job is to deliver value and establish context. The phone's job is to advance the conversation based on that context. A recruiter should never make a truly "cold" call in this playbook; every call is warmed up by a preceding, value-driven email. A phone call is a higher-friction touchpoint than an email or LinkedIn message, so the key is to ensure every call is preceded by value and has a clear, consultative purpose. The recruiter must earn the right to take up the prospect's time on the phone.

Focus on business outcomes

Your message should resonate with the recipient's potential needs and challenges. Prospects are primarily concerned with saving time, making more money, or saving money. Your messages should subtly or directly address these business outcomes. Recruiters help save time and money, and help businesses make more money. Align your value proposition with these core benefits.

Defining your ideal client profile (ICP), AKA the companies you actually want to work with

Defining your ICP is a crucial first step in account-based prospecting—and it doesn't have to be complicated. Here's a simplified approach:

Step 1: Analyze historical data (or your preferences)

For experienced recruiters: Start by looking at your past year or two of business.

  • Are there specific niches where you've consistently performed well?
  • Which clients did you genuinely enjoy working with?
  • Which engagements led to repeat business or further growth?

For new recruiters: Consider your interests and areas where you want to develop expertise—as well as the current market.

Step 2: Identify your sweet spot

Industry: Are there one or two industries where your knowledge or network is particularly strong? For our examples, we'll focus on fintech companies.

Job functions/roles: Do you specialize in placing specific types of professionals? We'll use software engineers, product managers, and compliance professionals as our focus.

Geographic region: Are you constrained to a city, state, country, or continent? We'll use major fintech hubs like SF, NYC, Austin for our examples.

Company size/maturity: Do you prefer working with early-stage startups, mid-sized growth companies, or large Fortune 100 organizations? We'll focus on Series A-C fintech companies with 50-500 employees.

Consider market opportunity: While your preferences are important, also be mindful of the current market landscape. Is the industry you're targeting booming or shrinking? This can influence your strategy and potential for success.

Step 3: Leverage AI to refine your ICP

If you're struggling to define your ICP or lack extensive data, AI tools like ChatGPT, Claude, or Gemini can be invaluable:

  • Brain dump & refine: Input all the information you have about your ideal clients, even if it's anecdotal. Ask the AI to identify patterns, suggest missing criteria, or help structure your ICP.
  • Market research: Use AI to research current hiring trends, identify surging industries, or pinpoint specific sub-sectors within broader fields that are experiencing significant growth.

Remember, the goal is not to be so niche that you limit your opportunities, but rather to be focused enough to ensure your outreach is highly relevant.

Example ICP: Fintech recruiting specialist

Industry: Fintech companies (payments, lending, crypto, insurtech)Roles: Software engineers, product managers, compliance/risk professionalsGeography: Major US fintech hubs (SF, NYC, Austin, Seattle)Company size: Series A-C companies, 50-500 employeesGrowth stage: Companies that have achieved product-market fit and are scaling rapidly

How to craft insights that actually impress prospects

The difference between good and great market intelligence lies in specificity, relevance, and insight. Here are the standards every piece of intelligence should meet:

The SPINE framework

Every market insight you share should have:

S - Specific: Numbers, names, timeframes. "Hiring is increasing" vs. "Three major players hired 15+ professionals in 90 days"

P - Provable: Based on observable data you can verify. LinkedIn moves, job postings, news announcements, your own network intelligence

I - Insightful: Goes beyond the obvious. Not just "what happened" but "what this means" for their business

N - Novel: Information they likely don't already know. Avoid rehashing publicly available news everyone has seen

E - Executable: They can act on this information, even if it's just "be aware" or "plan accordingly"

The relevance principle

The core principle of effective outreach remains relevance. Your message should resonate with the recipient's potential needs and challenges, specifically focusing on how your insights help them:

  • Save time (faster hiring, reduced internal recruiting burden)
  • Make more money (better hires leading to improved performance)
  • Save money (reduced hiring costs, lower turnover)

Good vs. great examples

❌ Good (but not great):"The fintech market is competitive right now"

  • Too generic, no specifics, everyone already knows this

✅ Great:"Three major players (Stripe, Plaid, Square) hired 15+ risk professionals from traditional banks in the past 90 days, suggesting fintech companies are prioritizing regulatory expertise over pure tech backgrounds"

  • Specific companies, numbers, timeframe, and insight about strategic shift

❌ Good (but not great):"Salaries are increasing in tech"

  • Too broad, no actionable intelligence

✅ Great:"Senior Product Manager total cash compensation jumped from $240K to $280K average in NYC fintech over the past 12 months—any 2026 budget below this range will struggle to compete"

  • Specific role, location, numbers, timeframe, and actionable implication

Research quality checklist

Before sending any market intelligence, ask:

  • [ ]  Would this information surprise an industry insider?
  • [ ]  Can I point to specific evidence supporting this claim?
  • [ ]  Does this help them make better business decisions?
  • [ ]  Is this more valuable than what they'd find in industry publications?
  • [ ]  Would I find this interesting if I received it from someone else?

Remember: One great insight is worth more than five mediocre data points. Quality over quantity, always.

Adapting this framework to your recruiting niche

Throughout this playbook, we use fintech recruiting as our primary example, focusing on risk and compliance professionals in the NYC market. This is intentional—specific examples are more useful than generic templates.

To adapt this to your industry:

  • Replace the market trend (regulatory hiring surge) with your industry's current shift
  • Substitute the role type (risk professionals) with your target candidates
  • Update the companies (Stripe, Plaid, Square) with major players in your space
  • Adjust the pain points (passive candidates, regulatory complexity) to match your niche

Quick translation guide:

  • Healthcare: Replace "fintech regulatory surge" with "digital health adoption" or "value-based care transition" trends
  • Manufacturing: Use "supply chain automation" or "sustainability compliance" trends
  • SaaS: Focus on "AI integration" or "customer success evolution" patterns

The psychology and structure remain identical—only the content changes to match your market reality.

Building your market intelligence system in 15 minutes a day

Consistent market intelligence gathering is what separates elite recruiters from commodity vendors. Here's a systematic approach:

Daily habits (15 minutes)

LinkedIn intelligence (5 minutes):

  • Check recent job changes in your target companies
  • Note new executive hires or departures
  • Track company growth announcements or funding news

Competitive monitoring (5 minutes):

  • Review job postings from 5-10 key companies in your niche
  • Note changes in job requirements, salary ranges, or hiring urgency
  • Track which roles are posted repeatedly (signal of hiring difficulty)

News scanning (5 minutes):

  • Industry publications for regulatory changes, market shifts, or strategic announcements
  • Company-specific news that could impact hiring (acquisitions, product launches, etc.)

Weekly analysis (30 minutes)

Pattern recognition:

  • What themes are emerging across multiple companies?
  • Which skills are becoming more/less important in job descriptions?
  • What geographic shifts are you noticing in hiring?

Data synthesis:

  • Turn individual observations into broader market insights
  • Connect dots between different pieces of intelligence
  • Identify implications for your prospects' businesses

Monthly deep dive (2 hours)

Compensation benchmarking:

  • Analyze salary data from placements, job postings, and network intelligence
  • Track changes in total compensation packages
  • Note geographic and company-size variations

Competitive landscape mapping:

  • Which companies are growing fastest in your niche?
  • What new players are entering the market?
  • How are established players adapting their hiring strategies?

Quarterly synthesis (4 hours)

Narrative development:

  • What's the biggest story of the past quarter?
  • How do individual data points support broader themes?
  • What predictions can you make based on current trends?

Content planning:

  • Prepare your quarterly market wrap-up insights
  • Plan follow-up research for emerging trends
  • Schedule deeper investigation into promising intelligence leads

Intelligence sources checklist

  • [ ]  LinkedIn job changes and company updates
  • [ ]  Industry job boards and career pages
  • [ ]  Trade publications and industry newsletters
  • [ ]  Conference speaker lists and agenda topics
  • [ ]  Funding announcements and acquisition news
  • [ ]  Regulatory updates and compliance changes
  • [ ]  Your own placement data and candidate conversations
  • [ ]  Client feedback on market conditions and hiring challenges

Remember: The goal isn't to become a research analyst—it's to spot patterns and trends that your prospects would find valuable and actionable.

The ABP playbook: the step-by-step system to go from cold prospect to first meeting

This playbook is structured in two phases:

  • Phase 1 is an intensive 4-week sprint designed to quickly establish credibility and earn your first conversation with a cold prospect.
  • Phase 2 is a 12-month nurture sequence that maintains your relationship with prospects who aren't ready to hire immediately—the 95% of your market that represents your future pipeline.

Master the 4-week sprint to win immediate opportunities. Master the 12-month sequence to build a predictable, sustainable business.

Week 1: Prove you know their world (without asking for anything)

Objective: Establish credibility as a recruiter with valuable, non-public information. Make a strong first impression with zero asks of them. A phone call here is premature and would defeat the purpose of the trust we're trying to build.

Action: Send a "Micro-Dose of Insight." This is a short, powerful email containing a specific, data-driven observation about their market. Remember: this is a very targeted email - it should not be a generic newsletter.

Example (Fintech Recruiter):

Subject: Shift in fintech hiring patterns

Message:Hi [Name],

My team tracks senior-level moves in NYC fintech. We've seen something notable over the past 90 days: three major players (Stripe, Plaid, and Square) have quietly hired 15+ risk professionals away from traditional banks.

This suggests fintech companies are prioritizing regulatory expertise over pure tech backgrounds—a significant shift from their usual hiring patterns.

Part of a larger transformation we're tracking. Thought you'd want to be aware given your role.

Not sure, but maybe you've noticed something like this as well?

Best,[Your name]

Rationale: This immediately proves you have your finger on the pulse of their specific world. You have planted a flag of expertise. You are now on their radar as someone who understands their world, not as just another recruiter.

Why leading with market intelligence works: You're positioning yourself as an insider with access to non-public information. This immediately differentiates you from recruiters who only call when they have a job to fill.

Week 2: Show them why this matters to their business

Objective: Build upon the first email by connecting your market observation to a potential business challenge. You are still deliberately avoiding the phone to build trust and demonstrate patience.

Action: Reply to your Week 1 email thread. Reference your initial insight and frame it as a potential challenge for them. Ask a soft, open-ended question.

Example (Fintech Recruiter):

Subject: Re: Shift in fintech hiring patterns

Message:Hi [Name],

That regulatory talent shift I mentioned is creating an interesting dynamic in the market.

The best risk professionals with fintech experience aren't actively looking. They're comfortable at traditional banks but would consider the right fintech opportunity if approached correctly.

Quick question: When you think about your top-performing risk and compliance people, what backgrounds have they typically come from? Were they usually fintech natives, or have your best people come from other areas with similar skills?

Best,[Your name]

Rationale: You are now transitioning from "market observer" to "problem spotter." You are building a logical narrative. First, "here's what's happening in the market." Now, "here's why that might be a problem for you." You are paving the way for a purposeful phone call.

Why this question works: By asking about their successful employees' backgrounds, you're getting them to mentally inventory their best performers. This primes them to value diverse experience and realize that great talent often comes from unexpected places—exactly what you specialize in finding.

Week 3: Prove you can solve their problem (and earn your first call)

Objective: Prove you can solve the problem you've identified and initiate the first live, two-way conversation.

Action (Part 1 - Email): Send the "Show, Don't Tell" email. This email is the reason for your follow-up call.

Example (Fintech Recruiter):

Subject: Example of the risk talent I mentioned

Message:Hi [Name],

Here's a profile of someone in our network who represents that regulatory talent shift in fintech:

VP Risk at JPMorgan Chase for 8 years, led AML transformation for digital payments division, spent 2 years at Coinbase building regulatory compliance framework, deep expertise in both traditional banking regulations and crypto/DeFi risk models. Was responsible for redesigning the entire AML framework at JPMorgan while ensuring zero compliance gaps during the transition. They developed a phased implementation approach, trained 50+ team members on new protocols, and created automated monitoring systems that reduced false positives by 60%, leading to a successful transformation that was completed 3 months ahead of schedule, saving $2M annually in operational costs while achieving 100% regulatory compliance.

This is the caliber of passive talent we connect with our partners—professionals who deliver measurable business outcomes and don't respond to job postings but are open to the right opportunity.

I'll give you a call tomorrow to provide additional context on how we access this level of talent.

Best,[Your name]

Bonus: Include a video message

(You appear in a small circle in the corner of the screen. Your screen shows a clean, simple document with the anonymized profile.)

"Hi [Prospect Name] - [Your Name] here. I know you're incredibly busy, so I thought this would be faster than another email. I've been sharing insights about how fintech companies are prioritizing regulatory expertise, and how hard it is to find risk talent with deep experience in both traditional banking and fintech innovation.

I wanted to show you what 'great' looks like in the passive market, so I've pulled up a profile of someone I know. (Move your mouse to highlight parts of the profile as you speak.) As you can see, this person was a VP at JPMorgan Chase leading their AML transformation, which is obviously a massive undertaking. The key thing here is they then spent two years at Coinbase building their regulatory compliance framework from the ground up, which is exactly the kind of cross-industry expertise that's so rare. What makes them exceptional is the measurable impact—they delivered a $2M cost savings while maintaining 100% compliance during a major transformation. Anyway, I'm not trying to sell you on this specific person.

I just wanted to put a face to the name and give you a concrete example of the talent that's out there but not applying to job ads. Hope this is helpful. I'll follow up with a brief call tomorrow."

Action (Part 2 - Phone Call): 1-2 days after the email is sent, make the first call.

Phone Script:

Opener:"Hi [Name], this is [Your name] from [Company]. I sent you a couple emails about fintech talent trends, including that anonymized risk professional profile yesterday. Do you have 90 seconds for me to add some context?"

The Bridge:"That profile represents exactly the trend I've been sharing—talent that bridges traditional banking and fintech innovation. These are the people who don't show up in your typical candidate flow."

The Consultative Question:"My question isn't about that specific person, but this: Does that caliber and background align with what you need to navigate the regulatory complexity you're facing?"

Listen for response, then:"The reason I'm calling is that we specialize in accessing this exact type of passive talent. Most of our placements never see a job board."

Rationale: The call is now warm and purposeful. You are not asking for a meeting. You are simply asking for their expert opinion on the value you've already provided. This positions you as a peer and opens the door to a real conversation.

Week 4: Ask for the meeting you've earned

Objective: Make a clear, concise, and respectful request for a meeting, using the momentum from the previous weeks. The phone is the preferred channel here for its directness.

Action (Primary - Phone Call): Make a direct, concise call.

Phone Script:

Opener (if connected Week 3):"Hi [Name], it's [Your name] again. Thanks for that conversation last week about risk talent pipelines."

Opener (if left voicemail):"Hi [Name], it's [Your name] calling back. I've been sharing some insights on the fintech risk talent market with you."

The Ask:"Bottom line: the talent you saw in that profile represents thousands of professionals who will never respond to a job posting. I've built my business around accessing exactly those people.

Are you open to a 15-minute conversation this Tuesday or Thursday to discuss how that works?"

Action (Alternative - Email): If the prospect is impossible to reach by phone or you get a clear "send me an email" response, use the direct email approach.

Subject: The talent your job postings aren't reaching

Message:Hi [Name],

Over the past few weeks, I've shared insights about the regulatory talent shift and shown you the caliber of passive professionals in our network.

Bottom line: The talent in that profile represents thousands of risk professionals who will never respond to a job posting. If accessing that level of passive talent is a priority, I'd love to show you how we reach them.

Is this something your internal hiring team is struggling with?

Best,[Your name]

Rationale: You have laid all the groundwork. Your final ask is not a cold pitch but the logical conclusion to a multi-week, value-driven engagement. It's a confident request to formalize the conversation you already started. If they say no or don't respond, you move into the sequence that follows below. You've still built a positive brand impression.

What to say when prospects actually respond

The sequences above assume prospects don't respond—which is often the case. But when they do engage, you need to be prepared. Here's how to handle the most common responses without derailing your consultative approach.

Phase 1 responses: Nurture the interest

If they reply with curiosity ("Interesting data. Where are you seeing this trend?")

  • Don't: Immediately push for a meeting
  • Do: Provide 1-2 additional data points and continue building credibility
  • Example: "Great question. We're tracking this through our network of 200+ fintech professionals. Also seeing it reflected in job posting language—'regulatory background preferred' appearing 40% more often in product manager roles. Will share more insights as we gather them."

If they engage with your Week 2 question (about employee backgrounds)

  • Don't: Launch into a sales pitch about your services
  • Do: Acknowledge their response and continue the consultative conversation
  • Example: "That's exactly what we're seeing across the market. The best performers often have that cross-industry foundation. I'll keep you posted on other patterns we're noticing in hiring."

Phase 2 responses: Converting engagement

When they respond to quarterly insights ("This matches what we're experiencing internally")

  • Response: "Not surprised to hear that. Are you seeing this create any specific challenges for your team, or is it more of a general market observation on your end?"
  • Goal: Understand their specific situation without being pushy

When they ask follow-up questions ("What are other companies doing about this talent shortage?")

  • Response: "Great question. I'm seeing three main approaches companies are taking. Happy to walk through what we're observing if it would be helpful—maybe a quick 15-minute call this week?"
  • Goal: Use their curiosity as the reason for a meeting

Common objection responses

"We don't use external recruiters"

  • Response: "Totally understand. Most of my best clients said the same thing initially. I'm not trying to sell you on recruiting services today—I'm just sharing market intel that might be useful for your planning. Whether you hire internally or use partners, the market dynamics affect everyone the same way."

"What are your fees?"

  • Response: "Great question—shows you're thinking about this seriously. I'm curious: what's prompting the question? Are you looking at a specific hire, or just getting a sense of the market? If you have a role in mind, I'd love to understand what you're looking for—that'll help me give you a more relevant answer."

"We're not hiring right now"

  • Response: "Perfect—that's exactly why I wanted to share this with you. Most of my conversations are with people who aren't hiring today but want to stay informed about market changes. When you do need to hire, you'll already have the context."

"How did you get my information?"

  • Response: "I research companies in [industry] that are doing interesting work. Saw your background and thought you'd find the market intelligence relevant to your role. If you'd prefer not to receive insights like this, just let me know."

The golden rule of response management

Never let a response pull you out of your consultative positioning. Every interaction should reinforce that you're a market expert sharing valuable intelligence, not a salesperson pushing services.

Phase 2: Becoming the obvious choice

This phase is the key to moving from opportunistic placements to building a predictable, sustainable book of business. As stated in the beginning of this playbook, most recruiters focus all their energy on the 5% of the market that is hiring right now. The real long-term value lies in building trust with the other 95%.

The goal of a 12-month sequence is to establish yourself as a consistent, valuable, and trustworthy talent advisor. When a need finally arises, you aren't just one of many options; you are the only logical choice because you've been providing value all along.

You're going to deliver high-value insights at regular intervals (like a quarterly report) and maintain the freedom to be opportunistic when truly unique insights arise.

Here's what a 12-month sequence framework designed with the long-game in mind looks like.

The 12-month sequence to become their first call

This sequence begins after your initial 4-week outbound playbook has concluded and the prospect has either gone silent or replied with "not right now, but maybe in the future."

The sequence at a glance:

  • Month 1: The 4-week outbound playbook (foundation)
  • Months 2-3 (end of Q1): The quarterly market wrap-up
  • Months 4-6 (mid-year): The strategic talent briefing
  • Months 7-9 (budget season): The compensation & planning data drop
  • Months 10-12 (year-end): The "year in review & predictions" report

The detailed breakdown:

Month 1: The foundation

This is phase 1, the 4-week playbook we covered above. It qualifies the prospect. If they become a client, great. If not, they are now familiar with you and your expertise, making them a perfect candidate for this long-term nurture sequence.

Quarter 1 (Months 2-3): The check-in & benchmark

  • Month 2: The "Cool Down."
    • Action: Do nothing. Give the prospect space. This demonstrates you are not desperate and respect their time.
  • Month 3: The "Q1 Market Wrap-Up."
    • Theme: Become their personal market analyst.
    • Value Proposition: "You're busy running your team; I'm busy tracking the market. Here are the 3 biggest talent trends from Q1 that affect you."
    • Action (Email): Send a concise email with 2-3 bullet points of high-level insights.
    • Example:

Subject: Q1 fintech talent trends

Message:Hi [Name],

Just wrapped our Q1 analysis and wanted to share what stood out in fintech:

  • Regulatory focus: 30% increase in compliance hires across major players—clear response to increased scrutiny from regulators
  • Skills premium: Risk professionals with crypto/DeFi experience now command 20-25% salary premiums over traditional banking backgrounds
  • Talent wars: Stripe, Coinbase, and Robinhood are aggressively poaching senior talent from each other—creating a musical chairs effect at the VP+ level

As mentioned before, this is the type of broader market intelligence we're regularly gathering.

Worth noting if you're thinking about team expansion—this level of competition typically means longer searches and higher compensation expectations. Thought you might find some of this useful.

Best,[Your name]

Bonus: Include a video message here

  • Record a 2-3 minute video going over the insights you shared and a quick 1-2 sentence description tying the insight back to the prospect specifically for increased relevance

Goal: Re-establish your expertise with zero "ask," reinforcing your role as an informant.

Quarter 2 (Months 4-6): The Mid-Year Strategic View

  • Months 4 & 5: The "Quiet Period."
    • Action: No outreach is necessary unless a truly exceptional and relevant piece of news breaks that you can share.
  • Month 6: The "H2 Strategic Talent Briefing."
    • Theme: Shift from what has happened to what will happen.
    • Value Proposition: "As you plan your second half, here is a look at the competitive landscape and talent availability for your key initiatives."
    • Action (Email): Send a forward-looking email focused on talent supply/demand and competitor activity.
    • Example:

Subject: Square, Shopify, and Adyen driving embedded finance talent shortage

Message:Hi [Name],

As you plan your second half, here's what we're tracking:

Senior Product Manager demand is spiking—largely driven by three major embedded finance initiatives launching at Square, Shopify, and Adyen. This is creating a supply crunch we haven't seen since the 2021 funding boom.

Our projection: 90-day average time-to-fill for senior product roles through year-end, compared to 60 days in H1.

Bottom line: If you have critical product hires planned for H2, starting the process 30 days earlier than normal could save you significant headaches.

Not sure if this is an area you're focused on, but thought the intel might be useful for your planning.

Best,[Your name]

Bonus: Include a video message here

  • Record a 2-3 minute video with competitor logos on screen, speaking to what you're seeing these 2-3 competitors hiring for and what this means for the prospect

Goal: Provide actionable, forward-looking advice that helps them plan. The soft CTA is consultative, not transactional.

Quarter 3 (Months 7-9): The Budget & Planning Season

  • Months 7 & 8: The "Quiet Period."
  • Month 9: The "2026 Compensation Data Drop."
    • Theme: Provide critical data for the most important planning activity of the year: budgeting.
    • Value Proposition: "Here is the compensation data you need to build a competitive budget for next year and win the talent you need."
    • Action (Email + Phone Call Option): This is the most valuable "give" of the year and warrants a potential phone call.
    • Example:

Subject: 2026 comp data for your budget planning

Message:Hi [Name],

Budget season is here. My team just finalized our 2025 compensation analysis for fintech, and there's one number that matters most:

The reality check: Average total cash compensation for Senior Product Manager is now $280K-$320K—a 15% year-over-year jump. Any 2026 budget below this range will face serious headwinds in today's market.

I have a detailed breakdown containing multiple variables including equity trends and geographic variations. If it would help, I'm happy to share a report and video breakdown if you're interested.

Worth exploring?

Best,[Your name]

Bonus: Include a video message here

  • Record a video showing a graph or table from your analysis, highlighting key takeaways relevant to their planning

Goal: Intercept them at their moment of greatest need with highly relevant, specific data. This is the strongest reason all year to ask for a meeting.

Quarter 4 (Months 10-12): The Year-End & Look Ahead

  • Months 10 & 11: The "Quiet Period." A simple, non-religious holiday greeting in late November can be a nice personal touch, but is optional.
  • Month 12: The "Year in Review & 2026 Predictions."
    • Theme: Solidify your position as a thought leader.
    • Value Proposition: "A summary of the most important lessons from this year and what they mean for the year ahead."
    • Action (Email): Send a thought-leadership email with 1-2 key takeaways from the past year and 1-2 bold predictions for the next.
    • Example:

Subject: 2025 fintech talent lessons + what's next

Message:Hi [Name],

What a year. Looking back, the biggest talent story in fintech was undoubtedly the regulatory hiring surge—companies finally prioritizing compliance expertise over pure growth-at-all-costs.

My bold prediction for 2026: We'll see a "great consolidation" as smaller fintech players struggle with regulatory costs, creating a unique opportunity for established companies to acquire top talent at reasonable terms.

The companies that capitalize on this trend will have a significant competitive advantage.

If you're planning strategic hires next year, this consolidation could create access to talent that's typically out of reach.

Best,[Your name]

Bonus: Include a video message here

  • Record a shorter 2 minute video sharing your prediction for the coming year and tying that to the prospect in a relevant manner

Goal: End the year on a high note, demonstrating strategic thinking and leaving the door open. You've completed a full year of providing value without being a pest, cementing a powerful professional relationship.

The ins and outs of when to use each channel of communication

Email: Your primary relationship-building tool

Email has been the backbone of everything we've covered so far—and for good reason. It's the most scalable, trackable, and professional channel for delivering substantive market intelligence.

Why email works so well for ABP:

  • Low friction: Recipients can engage on their own timeline
  • Professional context: Expected in business communications
  • Content-rich: Perfect for sharing detailed market insights and data
  • Trackable: You can measure opens, clicks, and responses
  • Reference-able: They can save, forward, and revisit your insights

How we've used email strategically:

  • Phase 1: Built credibility through four carefully sequenced touchpoints, each building on the previous interaction
  • Phase 2: Maintained top-of-mind awareness through quarterly, high-value market intelligence drops
  • Response management: Handled objections and curiosity without being pushy

Email best practices from the playbook:

  • Lead with specific, actionable market intelligence
  • Keep subject lines intriguing but professional and about them, not you
  • Always provide value before making any ask
  • Sell the conversation, not the pitch
  • 80-90% of the message should be about them
  • “To be interesting, be interested” - show you’ve done your research and share what’s impressed you about them (but make sure this is genuine or they’ll read through it)
  • Include clear "so what?" implications for their business
  • Use consistent timing (quarterly for nurture sequences)

When email is the right choice:

  • Delivering your core quarterly insights
  • Following up on previous conversations with additional data
  • Sharing detailed compensation reports or market analysis
  • Any time you need to provide referenceable information they can revisit

Email should remain your primary channel for 80-90% of your ABP communications. The channels that follow are supplementary and should be used strategically, not as replacements for your core email strategy.

BONUS: Email deliverability and technical best practices

Your market intelligence is worthless if it never reaches the inbox. Modern email providers like Gmail have spam thresholds as low as 0.30% (1 in 1,000 emails), meaning even a single spam complaint can damage your domain reputation. Here are the critical practices to ensure your ABP emails consistently reach decision-makers.

Volume and sending consistency:

  • Start small and scale gradually: New domains should begin with 3-5 emails per day, increasing by no more than 10% daily
  • Avoid volume spikes: If you typically send 50 emails daily, jumping to 500 in one day will trigger spam filters and damage domain reputation
  • Send in batches: Break larger campaigns into smaller batches over multiple days rather than sending all at once
  • Maintain consistent patterns: Establish regular sending schedules rather than sporadic bursts of activity

Content optimization for deliverability:

  • Personalize subject lines: Use prospect names, company references, or specific details rather than generic subjects
  • Limit "spammy" language: Avoid phrases like "Make Money," "Double your," "Work from home," "Dear," "Not Spam," and similar triggers
  • Balance text and images: Maintain an 80/20 text-to-image ratio; if including images, surround with corresponding text
  • Minimize links: Keep total links and images to roughly 3 per email maximum
  • Vary your messaging: Use A/B variants in campaigns so emails appear different to recipient domains

Technical setup and compliance:

  • Include unsubscribe links: Always provide clear opt-out options, especially for campaigns to 10+ recipients
  • Use separate domains: Consider using a subdomain for bulk outreach to protect your primary business domain reputation
  • Avoid attachments initially: Save attachments for 2nd or 3rd touchpoints when you have established engagement
  • Monitor your spam folder: Review what emails you receive as spam to identify patterns to avoid in your own outreach

Reputation monitoring and recovery:

  • Track key metrics: Monitor open rates, spam complaints, and unsubscribe rates across all campaigns
  • Use spam checking tools: Test draft emails with multiple spam-checking services before sending
  • Check domain reputation: Use tools like Talos Intelligence Reputation Center to monitor your domain health
  • Recovery protocol: If flagged, return to minimal sending (3 emails/day) and gradually rebuild reputation over time

ABP-specific deliverability considerations:

  • Quality over quantity: Better to send 20 highly personalized, valuable emails than 200 generic ones
  • Engagement matters: Email providers track how recipients interact with your emails; focus on content that generates opens and responses
  • Sequential timing: This is where the ABP cadence works in your favor. By sending fewer emails that are value-packed, the emails can be spaced out more to avoid any appearance of automation
  • Industry relevance: Highly relevant, industry-specific content is less likely to be marked as spam than generic business pitches

For more on the topic of email best practices and deliverability, here’s a great resource that contains images, videos, and podcast episodes that go deep into this.

Phone calls: Use for high-impact "trigger events" only

For the long-term nurture sequence, unannounced phone calls are generally high-risk. A prospect who isn't actively hiring will likely see a random call as an unnecessary interruption.

However, a phone call is justified and powerful when a specific "trigger event" occurs. This shows you're paying close attention and not just running a generic sequence.

When to use the phone:

  • Major company news: Their company announces a huge funding round, a merger/acquisition, or a major new product launch.
    • Example: "Hi [Prospect], I saw the news about your Series C funding and thought you might find a hiring velocity framework useful - it's specifically focused on engineering team scaling challenges that typically emerge at your stage. Happy to send it over if it would be helpful for your planning.
  • Direct engagement: The prospect replies to one of your nurture emails with a specific question or comment. This is a clear invitation to engage more deeply.
    • Example: "Hi [Prospect], thanks for the question you sent over in response to my Q3 report. It's sometimes easier to chat through this kind of data live. Do you have five minutes?"
  • Key personnel changes: You see they've been promoted or that a key executive has just joined their team.
    • Example: "Hi [Prospect], welcome to [Company] - saw the announcement about your Director role. Just compiled some data on engineering team composition patterns at similar-stage companies that other new directors have found helpful for resource planning. Thought the benchmarking could be valuable as you assess your needs.”

The verdict: Do more harm than good if used randomly. Do more good than harm when used in response to a specific, timely event.

LinkedIn DMs: Use for "light touch" engagement

LinkedIn DMs are best used as a secondary, informal channel for quick, low-pressure interactions. They are not the place for your main quarterly data reports. Think of them as a way to add a friendly, human touch between your more substantial email touchpoints.

When to use LinkedIn DMs:

  • Sharing a relevant article: You find a great third-party article that directly relates to your prospect's industry or a previous conversation.
    • Example: "Hi [Prospect]. Saw this McKinsey article on the future of AI in drug discovery and immediately thought of our conversation last quarter. Figured you might find it interesting. [link]"
  • Commenting on their activity: They publish a post or are featured in a company update. A DM is a great way to acknowledge it personally without clogging their email.
    • Example: "Great post on building engineering culture. Your point about having a growth vs. fixed mindset really resonated. [add in 1-2 sentences about why it resonated with you specifically]"
  • Quick follow-up: A brief, friendly note after they've opened or responded to one of your emails.
    • Example: "Hey [Prospect], glad you found that compensation data useful. It's a wild market out there right now."

The verdict: Helpful if used sparingly for informal, value-added check-ins. Harmful if used to deliver your core message or to send generic, salesy pitches.

Channel summary

ChannelPrimary use case during 12 month nurtureFrequencyRisk levelEmailDelivering your core, high-value quarterly insights and reports.QuarterlyLowPhone callResponding to major, time-sensitive "trigger events.”Event-driven (rare)High (if abused)LinkedIn DMInformal check-ins, sharing articles, and acknowledging their activity.Opportunistic (1-2x per quarter max)MediumText/SMSDo not use for unsolicited prospecting and nurturing. Using before a relationship is established will likely do more harm than good.NoneVERY high

How to measure if this approach is actually working

While increasing the number of new clients signed is the ultimate goal, tracking intermediate metrics is crucial for understanding the effectiveness of your efforts. It's how you see where your process is working... and where you need to do some fine-tuning.

Think of the process like a funnel:

  • Unaware: You know this prospect exists, but they are not yet aware of you.
  • Aware: They know you exist (e.g., they've visited your website, opened an email, clicked an ad).
  • Interested: They have signaled active interest (e.g., opted into your newsletter, attended a webinar you hosted).
  • Considering: They have expressed active interest in learning more about your services (e.g., emailed you, called you, requested more information).
  • Selecting: They are actively evaluating your services (e.g., you've sent them a proposal or contract).
  • Customer: Ta-da! They are now a client.

Email performance benchmarks

Phase 1 benchmarks:

  • Open Rate: Aim for 20-30% when first starting. As trust and credibility build, expect this to increase to 35-45% over time
  • Response Rate: By the end of Phase 1 (Week 4), aim for a cumulative 10-15% response rate across all four touchpoints

Note: These are directional benchmarks. Track your own performance and adjust your approach based on what you're seeing.

Phase 2 (12-month nurture):

  • Quarterly email open rates: 35-45% (should be higher than Phase 1 due to established relationship)
  • Annual response rate: 20-30% of prospects should engage at some point
  • Meeting conversion from nurture: 15-25% should eventually agree to meet

Relationship quality indicators

Strong signals:

  • They forward your emails to colleagues
  • They respond with their own market observations
  • They connect with you on LinkedIn after receiving emails
  • They mention you in industry conversations

Weak signals:

  • Consistently low open rates (below 20%)
  • No responses over 6+ months
  • Unsubscribes or spam complaints

Business impact metrics

Leading indicators (track monthly):

  • Number of prospects in active nurture sequences
  • Response rate trends over time
  • Quality of market intelligence gathered
  • Time invested in relationship building

Lagging indicators (track quarterly):

  • Number of inbound inquiries from nurture prospects
  • Average deal size from ABP-sourced clients
  • Client retention rates (ABP clients vs. transactional clients)
  • Referrals generated from ABP relationships

Timeline expectations

Account-based prospecting is a proactive strategy that takes time to yield significant results. The goal is to slowly but surely move clients through this funnel.

  • Initial traction: It's unlikely to see major shifts in client acquisition in a week or two.
  • Meaningful increases: Expect to see meaningful increases in awareness, interest, and consideration over a few quarters. This is because you are building trust and familiarity, which requires consistent effort and repetition of your message.

Think of it like rolling a snowball down a hill; it starts small but can grow into an avalanche over time. The consistent, incremental efforts of providing value and nurturing relationships will eventually lead to strong client relationships and sustainable business growth.

Month 1-3: Focus on building your nurture database and perfecting your contentMonth 4-6: Start seeing increased response rates and initial meeting conversionsMonth 7-9: Begin receiving inbound inquiries from earlier nurture sequencesMonth 10-12: Establish predictable pipeline of warm prospects and client referrals

Remember: ABP is a long-term strategy. Don't expect immediate ROI—expect compound growth over 12-18 months.

Quick wins to get started today

Want to get started today? Like, right this second?

To build momentum and lay the groundwork for a long-term, sustainable client acquisition strategy with account-based prospecting, focus on these initial areas:

01: Refine your ICP

For experienced recruiters: Identify your top 10 most successful or enjoyable clients. What similarities do they share in terms of industry, size, company maturity, and roles you filled?

For new recruiters: Based on your interests and desired areas of expertise, identify 10 potential target prospects that align with your vision.

"Who" first: Remember, always start with identifying your "who," as this dictates your messaging, communication channels, and overall strategy.

02: Leverage your unique insights

Anonymized case studies: Share anonymized insights and learnings from your work with similar clients to build credibility and trust.

For example: "I recently worked with a Series B fintech company in Austin that was struggling with [specific hiring challenge]. We discussed [insights] and helped them with [solution]."

03: Demonstrate expertise

Position yourself as a subject matter expert in your niche. Your value is you, your knowledge, and your ability to solve their talent problems.

04: Set clear goals

  • Define outreach volume: Set realistic targets for outreach, such as identifying 100 prospective accounts to reach out to over a month.
  • Focus on conversations: Initially, the goal isn't immediate job orders, but rather to initiate conversations and build relationships. Aim for a certain number of meaningful conversations per week.
  • Build the "first list": The primary objective is to get your agency on the prospect's mental "shortlist" for when a need arises.

Self-assessment: Are you executing like an elite recruiter?

A framework is only as good as the thought behind its execution. Use these questions to elevate your approach.

1. The art & science of "the insight"

  • Sourcing: Where am I systematically sourcing my market intelligence beyond my daily calls? (e.g., funding news, competitor job postings, conference speaker lists).
  • Datafication: How am I tracking my own proprietary data? (e.g., offer acceptance rates, interview pass-through rates, time-to-fill). This is intel my competitors do not have.
  • Narrative: Am I just sharing a data point, or am I building a compelling narrative around what it means for my client's business?

2. Personalization vs. automation

  • The 10% Rule: Am I taking the extra two minutes to add a 10% personal touch to every template? (e.g., referencing a recent company blog post, a new product launch, or a shared connection).
  • Triggers: What events (e.g., a funding round, a leadership change) should prompt me to break the sequence and send a unique, hyper-relevant message?
  • Authenticity: Does my communication style reflect my personal brand and the expectations of my target market?

3. Adapting for "buyer personas"

  • Altitude: Am I adjusting the "altitude" of my insight for different seniority levels? (e.g., "how to build the team" for a Director vs. "why we need this team to win" for a CEO).
  • Pain Points: Have I identified the most likely primary motivator for this specific leader? Is it Speed, Niche Talent, Bandwidth, or Confidentiality?
  • Channel: Am I adapting my channel strategy (e.g., phone approach, use of an Executive Assistant) based on the seniority and function of my target?

4. The discipline & technology stack

  • Tracking: How am I tracking where each prospect is in this sequence? (e.g., a CRM, a dedicated spreadsheet).
  • Consistency: What is my plan to maintain consistency with this long-term strategy even when I get busy with active, short-term searches?
  • Metrics: How am I defining success for this nurture sequence? (Hint: It's not just "meetings booked." It's "reply rates," "conversations started," and "brand awareness").

Conclusion: From reactive recruiter to trusted advisor

The Account-Based Prospecting approach represents a fundamental shift in how elite recruiters build their business. While others compete in the crowded 5% of actively hiring companies, you'll be cultivating relationships with the 95% who aren't hiring today but will be tomorrow.

This isn't just a prospecting strategy—it's a complete business transformation.

By consistently delivering market intelligence instead of pitches, you position yourself as an indispensable strategic advisor rather than a transactional vendor. When hiring needs finally arise, you won't be competing for attention—you'll already have it.

The compound effect is powerful: Each quarter of valuable insights builds more trust. Each thoughtful market analysis strengthens your positioning. Each "so what?" conclusion demonstrates your strategic thinking. After 12 months of this approach, you'll have built a pipeline of warm relationships that produce predictable business for years to come.

Your prospects will think of you differently. Instead of "another recruiter trying to sell me something," you become "the person who keeps me informed about market changes I need to know." That perceptual shift is the difference between competing on price and commanding premium fees.

Remember the timeline: This is a long-term strategy that requires patience and consistency. Expect to invest 12-18 months before seeing the full compound benefits. But the recruiters who master this approach report not just higher revenue, but a more enjoyable, strategic business that positions them as trusted advisors to industry leaders.

The market intelligence you share today becomes the competitive advantage that wins you business tomorrow. Start building those relationships now—your future self will thank you.

About Loxo

This Account-Based Prospecting playbook was created by the team at Loxo, the Talent Intelligence Platform that helps recruiters find, engage, and hire the best talent faster.

Ready to transform your recruiting approach?

Whether you're looking to implement ABP methodology, scale your agency with AI-powered tools, or consolidate your entire recruitment workflow into one unified platform, the Loxo team is here to help.

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