Software Support Specialist
Location: Jacksonville, Florida
NLP Logix is hiring a Software Support Specialist to join its growing team of IT and Business professionals. This position is for a full-time employee and will require less than 25% travel.
NLP Logix is a Data Science product and services company that specializes in AI Solution Development, Machine Learning, and Advanced Analytics for a variety of use cases, industries, and clients across the United States.
NLP Logix strives to deliver an exceptional client experience through cutting edge technology offerings, creative custom problem solving, and rapid delivery of our AI solutions assets to meet our clients’ needs. The successful candidate will demonstrate leadership by leveraging their strong background in software support and client success.
The Software Support Specialist will work under the direction of the Client Success Manager and will have the responsibility of supporting some of NLP Logix’s most strategic clients and partners. You will work closely with other members of the Operations, Data Science and Engineering teams to ensure that NLP Logix is delivering overall superior ongoing service and support to our clients.
Essential functions and responsibilities:
· Ability and desire to drive change through high-energy, can-do attitude, comfortable working in a high-performance, entrepreneurial, open-door environment
· Strong analytical and problem-solving skills
· Must be an outstanding communicator and team player who demonstrates attention to detail, and who also understands how to ensure long-term success
This position is not eligible for employment-based immigration sponsored by NLP Logix.
NLP Logix believes data science is a team sport and encourages a spirit of cooperation and fosters an environment of professional growth where employees can exercise their leadership ability, creativity, technical competence, with an overall focus in helping NLP Logix fulfill its mission.
NLP Logix is an equal opportunity employer committed to establishing a diverse workforce.